Key Responsibilities include:

• Support and participate in a culture of Safety and Quality according to Printpack's Core Values
• Clearly communicate and document customer requirements
• Serve as liaison between customers, Printpack Graphics Departments, and prepress
• Resolve daily challenges and build long-term relationships with customers, vendors, production locations, and immediate team members
• Demonstrate strong organizational skills. Maintain accurate and detailed notes and records
• Process and coordinate graphics requests in a production schedule to meet customer needs
• Manage workflow of customer graphics orders with clear and concise understanding while under tight timelines
• Demonstrate comprehension of plant Graphic specifications and application to electronic artwork
• Execute project-based work to successful completion

Requirements:

• Minimum of two to three years of customer service-related experience
• Ability to work as a team member within a group and maintain Core Values
• Experience building and maintaining external and internal customer relationships
• Printing, packaging, and prepress experience
• Bachelor's degree in a related field or 3-5 years job-related experience

This position requires strong skills in the following areas:

• Written and verbal communication skills
• Analyzing / Problem solving / Diagnosing
• Planning / Implementing / Executing
• Reviewing / Evaluating / Documenting
• Learning/Researching
• MAC OS / Microsoft Office
• Front-end graphic software or equivalent computer skills

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

To view your rights and government notices, please see the links below:

Know Your Rights: Workplace Discrimination is Illegal - Conozca sus Derechos: La Discriminacion en el Lugar de Trabajo es Ilegal - - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Pay Transparency Nondiscrimination Provision (dol.gov) - TRANSPARENCIA EN EL PAGO DISPOSICION SOBRE NO DISCRIMINACION (dol.gov) - Polygraph Protection - Right to Work - Right to Work (Spanish)

Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to . Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.