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Job Category
Customer SuccessJob Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Role Description
We're looking for exceptional candidates to join the Partner Success organization. In the role of Delivery Architect, you will help partners within our ecosystem create successful customer implementations by acting as a Salesforce delivery subject matter expert. You will engage with our implementation partners to help increase customer value, adoption, and minimize attrition risk. Additionally, you would build C-Level relationships with our largest most sophisticated customers and build a network of implementation partners through delivery and technical thought leadership and mentorship.
The Delivery Architect will work across regions and operating units to identify potential risk in implementations and advise partners through point in time reviews both pre-implementation and during the project life cycle. Through their engagements and common execution methodology, the Delivery Architect provides proactive and reactive implementation and architectural direction specialized to prioritized products. Working alongside stakeholders across Partner Success, the Delivery Architect supports Global System Integrators (GSIs) and Regional Partner success strategies, develop their capabilities and ensure global coverage of our risk and growth opportunities in the ecosystem
This role can be office or remotely based with a strong emphasis on in-person collaboration with our partner teams. You'll need to be a team player with a collaborative and consultative work-style, and you will demonstrate proven ability to engage with executives internally and externally to drive alignment and agreement. You will also possess a high level of personal accountability and the ability to thrive in a high-velocity, highly dynamic work environment with tight deadlines.
Your Impact
Typical Scenarios
Minimum Requirements
Our Investment In You
World-class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Exposure to executive thought leaders with a passion for living our values
Clear path to promotion with accelerated leadership development programs
Weekly 1:1 coaching with your leadership
Fast Ramp mentorship program
Week-long product bootcamp
Sandler Sales Training
Volunteer Opportunities
Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 15 Companies that Care, and are on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.
We have a public-facing website that explains our various benefits for:
Health benefits
Financial benefits and perks
Time off and leave policies
Parental benefits
Perks and discounts
Visit for the full breakdown.
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .
is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with.
Salesforce welcomes all.
For New York-based roles, the base salary hiring range for this position is $172,200 to $236,900.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.