Job Title: Regional Manager - Southeast Region, Cyber Risks
Division: Cyber Risks
Key Relationships: Brokers, underwriters, claims staff, coverholders, external clients and suppliers
Job Summary:
To direct and manage the Southeast Region within the Cyber Risks
underwriting team. To assist with the delivery and execution of the annual business plan. To underwrite cyber and E&O accounts within the Cyber Risks division and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand.
FLSA: Exempt
General
It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
- Comply with Beazley procedures, policies and regulations including the code of conduct, which incorporates the PRA and FCA Conduct.
- Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
- Display business ethics that uphold the interests of all our customers.
- Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
- Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
- Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Underwriting
- Direct and manage the Southeast region within the Cyber Risks team and deliver team responsibilities as delegated by the US Head of Cyber Risks.
- Develop and underwrite a profitable portfolio of cyber and E&O business as part of the Cyber Risks team.
- Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing.
- Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
- Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable.
- Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the Cyber Risks account.
- Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Cyber Risks.
- Comply with the Group's minimum underwriting standards for business written through Lloyd's, Beazley Insurance Company Inc or Beazley's internal MGAs.
- Develop a good working relationship with the claims managers on this class of business.
Team Leadership
- Provide leadership and support for the Southeast Region of the US Cyber Risks underwriting team.
- Contribute to the Leadership team of the overall US Cyber Risks team.
- Foster a spirit of inclusion, teamwork and unity that reflects Beazley's overall workplace culture, values and appreciation of the benefits of diversity
- Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential; ensure they are supported in contributing to the delivery and achievement of the overall team and business objectives
- Promote the professional growth of the team, and develop the team to support present and future business needs
- Ensure that own staff have terms of reference setting out their responsibilities and reporting lines.
- Ensure that people are recruited, deployed and developed to anticipate and meet current and future needs.
- Ensure that all employees have the knowledge and the skills necessary to perform effectively in their given roles and responsibilities.
Client Management
Advise, assist and service clients on insurance and risk matters to ensure clients' satisfaction.
- Foster positive relationships with clients to get a mutual understanding of both their and Beazley's needs.
- Maintenance of good business relationships with brokers.
- Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients.
Personal Specification:
Education & Qualifications
- 10+ years cyber and tech E&O underwriting experience
- Insurance professional designations or advanced degree a plus
Skills & Abilities
- Able to communicate effectively with others, both verbally and in writing
- Strong analytical skills with attention to detail
- Ability to manage time, meet deadlines and prioritise
- Motivational skills, team worker as well as able to work on own initiative
- Good people management skills
- General commercial and financial knowledge, including knowledge of financial management for the insurance business
Knowledge & Experience
- Extensive experience of Cyber Risks underwriting
- Thorough knowledge of underwriting policy, philosophy and practice
- Advanced knowledge of underwriting processes and systems
- Client and broker service experience
Aptitude & Disposition
- Results focused, self-motivated, flexible and enthusiastic
- Professional approach to interact successfully with managers/colleagues/external suppliers
Competencies
- Achievement drive
- Analytical thinking
- Strategic thinking
- Service focus
- Team working
- Developing people
- Team leadership
- Conceptual thinking
- Forward thinking