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Job Description

At Payrix, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the role:
As the Transaction Risk Analyst, you will need to have the ability and drive to identify fraudulent activity and think outside the box. This position will require you to monitor and review high risk transactions, review reporting for trending analysis and fraud mitigation, interact with external and internal customers to enforce risk policies and procedures, and other duties as required in a high pace environment.

About the team:

What you will be doing:

• Monitor queues and identify high risk transactions within the business portfolio.
• Review customer transactions to identify fraudulent activity such as account take over, transaction laundering, counterfeit and similar other risks.
• Investigate risk alerts within the service level agreements to reduce potential revenue losses.
• Interact with partners and merchants to validate information and to confirm or cancel authorizations.
• Ensure confidentiality of all information collected during investigation.
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Identify system improvements to enhance loss mitigation strategies.
• Generate suspicious activity reports and risk management reports for Sr. Leadership.
• Handle escalated customer inquiries.
• Educate both internal and external partners in risk and fraud best practices.

What you will need:

• 2+ years of relevant experience in transaction fraud
• Working knowledge of fraud detection tools
• Self-disciplined, proactive, detail oriented with the ability to think outside the box
• The ability to work in a dynamic, fast paced environment, both independently and a team player where sound decisions are made that limit financial loss
• Demonstrated analytical and problem-solving skills
• Ability to adapt to change in a continuously growing team and company
• Ability to effectively manage time, and individually prioritize multiple tasks
• Effective communication both verbally and in writing

Added bonus if you have:

What we offer you:
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:
* Opportunities to make an impact in fintech
* Personal and professional learning
* Inclusive, diverse work environment
* Resources to give back to your community
* Competitive salary and benefits
* An inclusive workspace built on collaboration, flexibility and respect.
* A salary and benefits package that reflects your hard work.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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