Primary responsibility is to support the Compliance function in all areas of the company. This individual will also be responsible for a wide range for Compliance functions including but not limited to training and creating training materials, policy administration and writing, administration of the Compliance case management system and Company reporting hotline and assistance with data management and monitoring. This position will require the employee to routinely be involved in investigations and recommendations for related disciplinary decisions. They must be able to conduct complex, important work under minimal supervision and with wide latitude for independent judgment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains a current understanding of regulatory and government enforcement trends in the industry; assist in evaluating the need for changes and/or the creation, development, review and revision of new policies, procedures and standards when necessary
• Participates in the maintenance of the Compliance risk assessment
• Performs compliance investigations to proactively identify areas of potential risk
• Develops, recommends and implements effective corrective measures as necessary
• Regular and routine interaction with various internal stakeholders to review investigations results as necessary and appropriate
• Manages and serves as point person for many third-party relationships with external stakeholders (Policy Management, Case Management, Learning Management System, etc.) on behalf of function
• Periodically assesses internal and external programs and platforms that support the investigations, policy management and training processes
• Creates, modifies, and updates all cases in the Compliance case management system from initial input to closure
• Serves as project manager for function-wide projects in a timely and efficient manner
• Manages and maintains Compliance training platform in MiMedx University (company LMS) system
• Assist the Compliance function in the development and deployment of an annual Compliance training calendar
• Manages annual Code, COI and Protected Duty to Report training deployment and tracking of completed training
• Collaborates with internal stakeholders where needed in maintenance and utilization of CRM systems (Veeva, SalesForce, etc.)
• Assists Manager, Auditing & Monitoring in certain auditing and monitoring efforts when needed, e.g., HCP spend, NCE usage and TOV analysis
• Works in collaboration with cross-functional partners on efficiency projects, workflow creation, time management, etc.
• Creates and maintains a positive, working relationship across functional partners, in order to accomplish the goals of the compliance program in a timely manner

PROBLEM SOLVING:

• Ability to solve complex issues and work in an ambiguous environment is required
• Ability to understand all facets of the business to effectively conduct Compliance Investigations to allow for effective business decision-making
• Ability to identify and execute process improvement initiatives within the Compliance function and other functions that impact the Compliance department

DECISION MAKING/SCOPE OF AUTHORITY:

• Achieves investigations results based on professional methods, business principles, and practical experience
• May recommend/make decisions regarding existing or new programs/initiatives that have a significant impact to business operations/outcomes and carry potential consequences if unsuccessful
• Assists with the corrective action implementation
• Conducts complex work under minimal supervision and with wide latitude for independent judgment.

SPAN OF CONTROL/COMPLEXITY:

• Develop and manage the life cycle of Compliance investigations (procedure creation, analysis used to identify risk, audit tests, results, remediation efforts, training and coaching, tracking and trending, reporting results provided to board members and executive level personnel)
• Establish and implement strategies and goals for area of responsibility with a medium-to-long term focus. May influences business decisions made by leaders and senior leaders
• Acts independently to determine methods and procedures on new or special assignments. May assist in supervising the activities of major projects and/or vendors

EDUCATION/EXPERIENCE:

• 5+ years of life science Compliance or other related experience
• 5+ years of project management or related experience
• Experience with or conversant US healthcare payor environment
• BA/BS degree in Business or related field, JD or relevant Compliance certification preferred

SKILLS/COMPETENCIES:

• Excellent written, verbal, and interpersonal communication skills to deal effectively with individuals at all levels of the organization, up to and including the CEO & Board, as well as external parties
• Proficient in Microsoft Office (e.g. Word, PowerPoint, etc.)
• Ability to manage projects and interpret results
• Ability to collaborate with cross-functional partners in the business
• Strong organization skills and superior attention to detail
• Use of policy administration software
• Experience with case management and reporting hotline systems
• Experience with CRM systems
• Training experience

WORK ENVIRONMENT:

The work is typically performed in a normal office environment. Role routinely uses standard office equipment. This position will require some travel; less than 10%.