The Manager, Crisis & Enterprise Risk will be responsible for supporting initiatives key to protecting the Panera brand including areas such as: crisis management, illness monitoring, risk assessments, guest claims, associate claims, and more.
The ideal candidate for this role will have the ability to make quick decisions during high pressure situations, communicate effectively, and act as a reassuring presence for our associates. In addition to the real-time management of brand crises at all levels, this individual will be responsible for managing ad hoc crises and helping with safety related topics. The candidate should have excellent project management, communications skills and the ability to interact with guests and associates in an appropriate manner.
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