Want Better Results? Have Better Conversations
by Elizabeth Freedman - Jun, 2011
What would it mean to your business if¡. Sales professionals had better conversations with prospects? Leaders had better conversations with clients? Managers had better conversations with their teams? Employees had better conversations with each other? It isn¡¯t any secret that it makes bottom-line sense to have great conversationalists within your organization. Did you know: ¡Ì Organizations who rate high on...
Career Transition: Go Ahead and have a pity party
by Hallie Crawford - Jun, 2011
In one of my recent career coaching groups one of my clients, Anna, got on the call saying she’d had a tough week and was overwhelmed with her career research. She also had some personal issues she was dealing with. It all snowballed and ruined most of her week. She was asking us if that was normal, and when it would end. After we talked about how to better organize her career research, I gave her permission to have a pity par...
College Graduates Need A Budget
by Bob Roth - Jun, 2011
When students graduate from college and begin to work and earn a salary, it makes sense for them to establish a budget. Unfortunately, that process can be both eye opening and frustrating. That is because most young adults will not earn enough money to pay for everything they think they need. “Budget: A mathematical confirmation of your suspicions.” -- A. A. Latimer The first realization will be that employees do not...
Career Advice: Should you lie to your boss?
by Hallie Crawford - May, 2011
One of my career coaching clients, Robert, recently was wondering if he should tell his boss how unhappy he was at work. Robert had not been there very long but he was miserable, and pretty much ready to quit. Should you lie to your boss about whether you're happy at work? Almost all of my clients deal with this question. I will give you the same advice that I gave James. Being up front about your discontent at your job rea...
How to be “Great on the Job,” a review
by Miriam Salpeter - May, 2011
Communication — and communicating well, in business and in all circumstances — is key for career success. It’s not always easy to know what to say, and it certainly isn’t always obvious how to say it. Jodi Glickman’s new book, Great On the Job, comes to the rescue. Known as a strong, strategic communicator with many successful examples to back up her words, Jodi, who’s landed jobs due to her interviewing skills, even though sh...
Career Advice: Find The Action
by Hallie Crawford - May, 2011
I’ve been writing about this Wall Street Journal article, written by Dilbert, creator Scott Adams, How to Get a Real Education, for the past few weeks because it’s rich with good career advice. The last excerpt that I really liked is “Find the action.” In my senior year of college I asked my adviser how I should pursue my goal of being a banker. He told me to figure out where the most innovation in banking was happening and...
Consciously Choose Better Work-Life Balance
by Heather Mundell - May, 2011
What kind of balance do you want to strike between your professional and your personal life? Harvard business blogger Ron Ashkenas wrote an article in December in the Harvard Business Review that a key to minimizing regret regarding your work-life balance (or lack thereof) is to consciously choose the tradeoffs you're willing to make to achieve personal and professional success. Absent that, we're likely over the years t...
by Suzanne Bates - May, 2011
Many years ago as a young, single professional, I got this idea that I should put down roots. Although I was a carpet bagging television reporter moving from city to city every two or three years, I found a condo in Tampa that I loved and couldn’t afford. Though I was likely to leave town before a year or two was out, I really wanted to buy it. My dad happened to be coming for a visit so I took him to see the place. As we st...
THE RISE OF CORPORATE GLOBAL AND DECLINE OF CORPORATE AMERICA
by Yvonne Brown - May, 2011
As a child in Jamaica I grew up in a time when coming to America was the ultimate dream. People from all over the world coveted the American lifestyle with its manicured lawns, beautiful homes, and happy healthy children playing in the yard or riding their bikes in the neighborhood. Now all of that has changed and many Americans are moving to foreign lands just to find work, some are struggling to make a living,and feed th...
How Is Your Customer Service?
by Christine Hassler - May, 2011
“Here is a simple but powerful rule – always give people more than what they expect to get.” – Nelson Boswell This week I designated a day to catch up on my errands and to-do list which involved interacting with various businesses. I was aware of how pleasurable my interaction with each business was based on the level of customer service I received. On several occasions I encountered unhelpful, unfriendly or apathetic ind...
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