How Is Your Customer Service?
by Christine Hassler - May, 2011
“Here is a simple but powerful rule – always give people more than what they expect to get.” – Nelson Boswell This week I designated a day to catch up on my errands and to-do list which involved interacting with various businesses. I was aware of how pleasurable my interaction with each business was based on the level of customer service I received. On several occasions I encountered unhelpful, unfriendly or apathetic ind...
Beware of the Overshare
by Alexandra Levit - May, 2011
I’ve noticed a workplace trend lately – the overshare. It seems that people work so much that they consider colleagues like close friends or family members. And when they’re diagnosed with a long-term condition with an acronym like PSTD or ADHD or become pregnant (for example) it’s the most natural thing in the world to tell officemates immediately. My advice is to think twice about this. Don’t get me wrong – I’m sure yo...
Career Help: Fail Forward and Fail Often
by Hallie Crawford - May, 2011
This is a continuation of my response on the Wall Street Journal article, written by Dilbert, creator Scott Adams, How to Get a Real Education. Fail Forward. If you’re taking risks, and you probably should, you can find yourself failing 90% of the time. The trick is to get paid while you’re doing the failing and to use the experience to gain skills that will be useful later. I failed at my first career in banking. I failed...
How to stand out on your resume
by Miriam Salpeter - May, 2011
Almost every resume I see reads like a laundry list of “stuff” the person has done at work. The problem is that everyone applying for the job you seek probably has a similar list of “stuff.” What makes you stand out? Why are you special – why do YOU deserve to win an interview and the job? It certainly isn’t because you were “Responsible for” something or that you were “Recruited to” do something. A prospective employer wan...
Can Blogging Help You Get a Job?
by Lindsey Pollak - May, 2011
According to the Nielsen Company’s BlogPulse, there are over 161 million public blogs in existence. Clearly, writing a blog is an amazingly popular thing to do. But can writing a blog lead to career opportunities? The answer is increasingly yes. When done in a professional way, writing a blog can lead to many benefits in your post-college job search, including real internship and job opportunities. Here are a few of the be...
by Nan S. Russell - May, 2011
Since she'd been referred by a good client, I rearranged my schedule to accommodate a phone meeting for what she described as a "pressing decision" about a potential business endeavor I had experience with. The day before our appointment, the call was confirmed and it was verified that she would call my office at the arranged time. When the time arrived and no call came, I was surprised. Fifteen minutes later, still no call...
10 Dollars and A Laptop
by Steve Farber - May, 2011
Last weekend at the always inspiring SobCon event in Chicago, I had the opportunity to meet Greg Hartle, the itinerate business consultant and philosopher. He’s on a mission to visit 50 states, collect 501 stories, and demonstrate that it’s possible to make a living starting from scratch–even in this new, challenging (to say the least) economy. He started his journey with ten dollars, a laptop, and the clothes on his bac...
Baby-sitting Your Job or Owning It? A Career Differentiator
by Dawn Lennon - May, 2011
obs are precious these days. Most careers are made up of jobs we¡¯ve loved and others that felt like a long trek across the desert with an empty canteen. It¡¯s tempting to grouse when we see our jobs as: ¡öBoring and repetitive ¡öUncreative and confining ¡öUnchallenging and limiting If we¡¯re not complaining that the work isn¡¯t exciting enough, we¡¯re dissing on the boss who isn¡¯t doing something about it. It...
Action Is Essential To Career Success
by Deborah Brown-Volkman - May, 2011
Are you working on your career goals regularly or just thinking about them? Are you moving forward a little bit every day or waiting for the right time to begin? Goals don’t get realized on their own. They get completed and achieved when you are working on them. Work on your goals and you will reach them. Work on something else and your goals will take a back seat. Nothing great happens in your career without your activ...
Career lessons from a royal wedding
by Miriam Salpeter - May, 2011
Did you get up to watch the royal wedding? I did! I’m a royal watcher from way back. Unlike the last royal weddings I arose early to view, this time, I am thinking of the career lessons from the story. Everyone seems to be making a major point of how Catherine and William hold the burden of the whole country — the future of England and the monarchy — on their shoulders. Can you imagine a bigger job? These are the...
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