SSS, a DLH Corporation company,serves federal government clients throughout the United States and abroad delivering technology enabled solutions in key health and human services programs. The Company's core competencies include secure data analytics and statistics, clinical trials and laboratory services, a full suite of public health research offerings, performance evaluation, system modernization, operational logistics and readiness, and strategic digital communications. DLH has over 2,000 employees serving numerous government agencies. DLH's portfolio consists of Defense & Veteran Health Solutions, Human Services Solutions and Public Health & Life Sciences.

The Research Associate has background knowledge sufficient to manage clinical project support, as well as assigned business-related tasks. The individual is responsible for the day-to-day clinical trials support including interfacing with the sponsor by handling a variety of administrative duties associated with clinical trials including, call management and summaries, project task tracking and other document support for a variety of projects.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

Provide administrative site and project staff support for both domestic and international sites and coordinating centers
• Assists with collection, development, and organization of study documents for projects. Establishes and maintains filing system for project documents, records and general correspondence. Uploads documents to portal system, if required.
• Maintains, develops and implements a tracking system for any ongoing tasks for the project team. Also responsible for maintaining sections of the project public and member website, and portal.
• Monitors central group email inboxes and disseminates information appropriately, or follows up as needed. Assists in maintaining email groups and roster information for study teams, sites, committees, and working groups.
• Prepares memoranda, tracking reports, project status reports and communications for the supported staff.
• Effectively handles multiple tasks and communications, shifting prioritization as needed in order to meet deadlines for team objectives and needs.
• Provides support to the project team by querying, facilitating, and participating in teleconference calls, prepares call announcements, summaries and ad-hoc memos/communications to address call issues and action items in a timely manner.
• Assists with resolution of internal systems audits of assigned projects. Performing regular quality assurance of project files and data.
• Initiates professional telephone or email contacts with project staff, subcontractors, and vendors. Responds promptly to telephone or email inquiries, making referrals as appropriate
• Interacts with subcontractors and vendors; reporting, tracking and documentation support; and providing project managers with information related to expenditures.
• Provide and prepare project-specific expense tracking, expense authorization support, and subcontractor and vendor reporting.
• Communicate with subcontractors and vendors on project-related activities as needed; help to resolve project-specific questions and issues.
• Performs additional duties, as required.

Candidates for this position should have the following education/experience and demonstrate mastery of the following knowledge, skills, and abilities:

Education and Experience:

• Bachelor's degree and two to four years of related experience
• Experience in clinical trials or scientific research preferred.

Knowledge, Skills and Abilities:

• Strong and effective communication skills (written and verbal) with the ability to communicate effectively with clinical site staff and project team members.
• Must have organizational skills to manage multiple priorities.
• Strong attention to detail and comfort with fast-paced environment is desirable.
• Proficient in MS Word, MS Excel and MS PowerPoint.
• Works well independently
• Experience within an electronic Trial Master File application, Management Information System and/or Clinical Trials Management System considered a plus.

DLH is committed to fostering a diverse workforce and is proud to be an Affirmative Action/Equal Opportunity Employer of Minorities/Women/Protected Veterans/Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, national origin, veteran status, disability, or any other classification protected by law.