Florence advances clinical trials through software for managing document and data flow between research sites and sponsors. Florence eBinders is trusted by 10,000+ research teams to manage the eRegulatory and eSource for 1500+ active studies. Florence eTMF is the most flexible eTMF on the market designed for the Sponsor and CRO team wearing "multiple hats."? Florence eHub is revolutionizing site to sponsor connectivity in a virtual site workspace for site inspection readiness oversight, remote monitoring, study startup, and quality control.

Our Values

Our values help us make the best decisions, decisions that are most “us.”

Experimentation is our superpower.
We’re deeply curious people who believe that the process of experimentation will always reveal the right answer. We ask everyone to show up with great questions, actively challenge assumptions, and look in corners others skip for ideas and inspiration. We speak up with excitement, humility, and confidence, knowing that once we commit to a plan, we all share the outcome, and remember that any “failure” is just another step closer to the best solution. 

Shipping is the game.
We’re a culture of “doers” — a team of people who know how to make ideas real, who don’t need permission to do the next thing, and who understand how to work well with others. We get that maintaining momentum is everyone’s responsibility, so we keep it moving even when there are snags or setbacks. We ideate. We create. We ship. We polish and repeat. We have a good time and make the world a better place in the process. 

Integrity is non-negotiable.
To move fast and iterate for the future we’ve got to be able to rely on one another. This means we’re present for each other, accountable, and constantly seeking ways to improve. The truth is, our industry demands it. If we want to grow our impact — if we want clients to recommend us — we have to gain and maintain trust by meeting our commitments, and exceeding expectations, across the board.

Being good humans is the point.
We believe that good humans make great cultures and that great cultures do groundbreaking work. At Florence, we recognize that this comes down to creating a community where everyone feels safe — to be themselves, do their best work, take risks, make mistakes, and to even check out. We celebrate and encourage time spent with family, friends, hobbies, and passions, knowing that it makes us the best versions of ourselves.

What are our leaders all about?

Here at Florence we:

• Lead by example. Don’t ask your team to do something you wouldn’t do.
• Are direct & transparent. It’s better to be straightforward than to waste energy and create confusion shielding your team from the real story—No BS.
• Have a bias for action. Your team should be doing more, varied things than last year. Use the scientific method to discover the truths that drive our growth.
• Trust and empower. We don’t buy into the lore that products can be excellent only if CEOs are singularly involved in the details.
• Use examples with data to show what we mean. We don’t tell with bullets.

Our views on hiring and career development:

• On candidate qualifications: We hire high-performers that are the best cultural fit with transferable skills over those who only bring specific experience, education, and/or skill sets.
• On learning curves: New hires should know that they are not expected to come up with answers right away; instead, Teammates’ experience should help inform the right questions.
• On teammate retention: Everyone has a career path – Florence advances because of the advancement and alignment of our teammates’ growth.
• On teammate exits: Sometimes, we discover we might not be the right fit for a teammate, which is okay. We work to make an exit transition a win for the teammate and us.
• On advancement: Hiring brilliant people is only the first phase. We don’t stop there – we focus on future career growth aspirations at the individual level and then empower them to get there.
• On reward: We’re a meritocracy. Those that distinguish themselves get the most resources.
• On professionalism: We don’t hire brilliant jerks. The key to our success is laid in the respect that we have for each other. We hold this in high regard.