Sr. Associate, Product Management, eCommerce Small Business Card
Capital One's Small Business Card (SBC) organization is seeking candidates who are passionate about creating a world class shopping experience for small businesses. This is for you if you love combining analytical rigor, diving deep into customer insights, and bringing your own savvy shopping intuition to develop elegant, modernized experiences elevate shopping for a card to a delightful experience.
Candidates should have an interest in working with designers, analysts, marketers, researchers, and engineers to translate human insights, business goals and strategy, capabilities, and internal and external feedback into the leading business website. You will develop end-to-end solutions to help us better serve the small business community.
Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic growth and prosperity. For Capital One's Small Business Credit Card (SBC) division, we aspire to be the leading small business purchasing program in the United States. This is supported by our passion to help small businesses succeed. We are focused on growing new accounts and spend potential, delivering undeniably great products and service. We are investing in products and services built for heavy spending small businesses, enhanced data capabilities, and business-grade
marketing and distribution.
General areas of responsibilities:
Contribute to the product vision for experiences and capabilities that deliver world class shopping experience and breakthrough business value
Partner with design and business analysts to identify what to build to deliver on our vision and strategy
Collaborate with engineers to deliver and manage business critical web properties and capabilities while making continuous and step change improvements to the shopper experience
Connect with partners and stakeholders to incorporate their needs and thoughts into the broader strategy and roadmap
Drive and conduct A/B tests across Small Business Card Site Marketing pages, leveraging machine learning and data to develop winning tests
Support continuous improvement across our SB Card Marketing ecosystem, modernizing software, improving the resiliency and performance of our technology
Build and maintain strong relationships and feedback loops with senior business intent and downstream stakeholders across the enterprise who manage the product/credit strategy, downstream processes, technology, controls, and customer-facing experiences that depend on the capabilities and performance of the Core platform.
- Bachelor's Degree or military experience
- At least 1 year of experience in digital product management
- MBA or Master's Degree
- 3+ years of experience translating business strategy into digital products
- 3+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.