Training Specialist
Alpharetta, GA 
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Job Description
Training Specialist
Requisition ID 2021-18348
# of Openings 1
Category (Portal Searching) Training
Overview

CIOX Health is a market leading health care information company searching for a Training Specialist. The Training Specialist is responsible for delivering high quality programs that ensure CIOX has the skills to meet its current and future needs.

    As a professional trainer you are, of course, open to continuous self-improvement.
  • You will utilize your professional presentation skills and passion to create an engaging and compelling learning experience, whether live or recorded, for any internal or external audience.
  • It is imperative that you have the interpersonal skills to become a trusted partner and resource to internal and external customers.
  • You must be able to work across organizations to develop long lasting relationships with your internal customers.
  • You utilize the tools we provide you to provide solutions to multiple learning styles.
  • You are willing and able to deliver technical content in an engaging and accessible way; you leverage your training and cooperative work skills, to collaborate with Ciox platform trainers to design, develop and deliver cross-platform trainings.
  • You are driven to constantly master new topics and are open to new challenges.
  • You are goal-driven and are not afraid of success.
Responsibilities
  • Work collaboratively with department, subject-matter experts, to assess learning needs and partners to design, develop, evaluate, and implement effective learning solutions that are role- and task-based.
  • Conducts and manages virtual new hire, training program.
  • Liaising with managers to determine training needs and schedule training sessions.
  • Facilitate and delivers interactive training sessions to build knowledge and skills that transfer the application of learning to the work environment through various methods.
  • Adhere to the Facilitator Guidelines to ensure course standards are met and all training sessions align with organizational objectives.
  • Be prepared to effectively manage class activities; class set up, training account set up, facility appearance, training materials and supplies.
  • Supports all training initiatives and special projects under the direction of the Training Manager/Supervisor.
  • Communicates and conducts business in a professional and courteous manner.
  • Assess trainee progress and evaluate effectiveness of Training.
  • Ability to adapt to change and respond to difficult and challenging situations in a professional manner.
  • Communicates with Manager on an on-going basis, providing information and data as requested.
  • Adheres to the Company's Code of Conduct and business standards.
  • Works within scope of the position and is available to take on additional assignments as determined by the Training Manager/Supervisor to meet business needs.
  • Effectively incorporate new methods of learning, instructional techniques, and instructional technologies to develop new, exciting, and compelling learning solutions.
  • Continually improve your presentation skillsets and provide peer-review sessions.
  • Continually drive yourself to learn and deliver new subjects to internal Learners.
  • Meet deadlines consistently in a fast-paced environment with multiple assignments occurring simultaneously.
  • Work closely with internal customers to identify the training needs and develop on the job support tools.
  • Work closely with the Instructional Designers to design materials, quizzes and meaningful interactive activities to increase learning and retention.
  • Work with assigned staff, SME, and others to ensure draft and final versions of material are managed effectively and uploaded into the LMS or SharePoint site.
  • Coordinate the feedback process with SME and the Learning and Development team to allow utilization of feedback to be integrated into the final version of courses.
  • Proof courses as needed and keep up to date with changes.
  • Define timely project schedules and manage multiple projects simultaneously.
  • Participate in team brainstorming and strategy meetings to help define new courses, goals, and directions for team's ongoing course development.
  • Keep up to date on e-learning tools, trends, and ideas.
  • Additional duties as assigned.

Qualifications
  • 5+ years of experience facilitating adult learning, preferably leading and training Enterprise-wide programs.
  • Bachelor's degree in related field, preferred (Instructional Design, English, Educational Technology).*
  • Background in health information and/or IT a plus.
  • Demonstrated knowledge of key instructional design concepts, practices, and learning principles.
  • Skilled in developing instructor-led, web-based, and blended learning solutions.
  • Experience developing course content in a variety of formats.
  • Ability to produce clearly written learning materials and articulate key concepts in a clear manner.
  • Knowledge/experience with Learning Management Systems (LMS).
  • Expertise in Microsoft Office Suite.
  • Strong written and oral communication skills.
  • Ability to consult with Management and lead Subject Matter Experts.
  • Ability to work independently with little oversight once the work is assigned.
  • Ability to use computers and software at a proficient level.
  • Ability to travel up to 20%.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

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Ciox provides equal employment opportunities to all associates and applicants for employment without regard to as race, color, national origin, genetic information, religion or religious creed, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability, citizenship status, ancestry, military and veteran status, or any other characteristic as protected by state or federal law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, leaves of absence, and training.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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