Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

OCCUPATIONAL SUMMARY

Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Schedules surgeries, procedures and diagnostic testing. Obtains patient information necessary for proper scheduling of examination if necessary.
2. Schedules regular office appointments and follow up appointments as necessary.
3. Schedules all pre-surgery / pre-procedure testing and assessment if required.
4. Determines staff availability and schedules surgical and pre assessment appointments.
5. Telephones patients to schedule or confirm pre assessment appointments and surgery. Provides patient with information and instructions as appropriate to procedure or surgery. Supplies patients with correct instructions and reviews instructions with patients. Is able to answer routine questions concerning nature or length of procedure. Discerns when questions require referral to technical/medical staff.

REQUIRED

1. Demonstrated knowledge of Medical terminology
2. One year previous medical related clerical experience
3. Demonstrated organizational and communication/customer service skills
4. Demonstrated knowledge and skill in utilization of computer application
5. Demonstrated problem-solving skills
6. Ability to type 40 words per minute
7. Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
8. Ability to work independently.

PREFERRED

1. Previous experience in hospital/medical office scheduling environment.
2. Demonstrated knowledge and skill in the use of a computerized scheduling system
3. Prior experience in insurance precertification
4. One (1) year secretarial experience at a healthcare organization.