POSITION TITLE: PAS Engineer

GROUP: Engineering & Services

REPORTS TO: Lifecycle Services Manager

Location: Atlanta

Territory: All - onsite support throughout AL, FL, GA, TN

JOB SUMMARY:

Emerson Process Management is the world leader in the process control industry. The PAS Engineer provides aftermarket solution capabilities for DeltaV Distributed Control System product lines and have IT / OT product and service knowledge. Total Solutions will include activities such as on-site hardware/software support, system preventative maintenance, network communications troubleshooting, system configuration, and installation checkout/certification.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• On-site Hardware and Software Support: Support for our Customer with around the clock coverage for Hardware and Software issues.
• System Preventative Maintenance: Contract Customers require services to ensure 100% availability of their DCS systems. PMs may include, but not limited to Software Patch management, DeltaV upgrades, database back-ups, power and grounding checks, network communications troubleshooting, Backup and Recovery of workstations and cabinet cleaning
• Network Communications Troubleshooting: The ability to use various tools such as network analyzers, oscilloscopes, and protocol analyzers to diagnose and correct computer network communication issues.
• System Configuration: Assist in the configuration of process graphics, I/O configuration, and control logic troubleshooting for Automation projects.
• HyperV Host Support: Domain Controllers, Servers, and Virtual machines
• Remote User Support: Provide login support for all remote users to DeltaV terminal servers, this also includes P+F Thin Client installation and support
• Installation Checkout/Certification: Provide services to install and/or verify proper installation of all DCS system components.
• Training: Develop and conduct training and/or qualification programs.

• DeltaV DCS Systems
• Dell VRTX & HCI Host Systems
• Hyper-V hardware virtualization
• Acronis Backup and Recovery
• Emerson Asset Management Applications
• IT / OT installation
• Cyber Security Products
• Control Southern System Maintenance & Lifecycle Services

KNOWLEDGE & SKILLS:

Minimum Associates Degree in IT/OT, Process Instrumentation/Controls or equivalent work experience. Minimum 2-5 years total experience in IT/OT, industrial maintenance, and/or process control functions. Emerson Process Management products and services knowledge with emphasis in DCS Systems is beneficial but not required. Essential performance skills are Decision Making and Problem Solving, Commitment to Task, Coping, Spoken Communications, Goal Setting, Organization & Planning, Team Building.

Travel Requirements: Travel throughout the Control Southern territory is expected. 50%+

Essential Performance Skills Definitions:

Decision Making and Problem Solving: Able to identify and take action in solving problems while exhibiting judgment and a realistic understanding of issues: able to use reason, even when dealing with emotional topics.

Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and sense of urgency; willing to commit long hours of work and make personal sacrifice in order to reach goals.

Coping: Able to maintain a mature problem-solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejection, hostility, or time demands.

Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well.

Goal Setting: Able to define realistic, specific, and measurable goals and objectives; to prioritize objectives.

Organization and Planning: Able to organize or schedule people, tasks, or services; to develop realistic action plans while being sensitive to time constraints and resource availability.

Team Building: Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.