Outside Sales - Customer Specialist - Merlo Energy - Job at The Kendall Group in Atlanta, GA

Outside Sales - Customer Specialist - Merlo Energy

Atlanta, GA

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Job Description

Position: Outside Sales - Customer Specialist - Merlo Energy

Location:

Atlanta, GA

Job Id: 1872

# of Openings: 2

Outside Sales - Customer Specialist - Merlo Energy

Atlanta, Georgia

About The Kendall Group

Merlo Energy, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Customer Specialist position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Air, Hot Water, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary:

Reporting to the Sales Manager, the Customer Specialist is a key member of the Merlo Energy sales team. The Customer Specialist will be responsible for generating profitable sales and implementing sales strategies to develop the territory assigned to you. The Customer Specialist will actively seek out new prospects to expand the territory assigned and will fully develop any sales opportunities within the area, while maintaining strong and trusting relationships with manufacturers and customers.

Exciting work you will do:

The essential duties and responsibilities of the Customer Specialist will consist of, but are not limited to, the following:

Generate profitable orders and meet or exceed the annual sales targets
Create and implement sales strategies for development of the territory assigned to you
Establish a relationship of trust and confidence between Merlo Energy, manufacturers, and customers
Ensure that field activities, such as customer visits and walk-about surveys, are properly planned, organized, and executed to achieve maximum productivity and effectiveness
Monitor all quotations generated, ensure that they are professionally followed-up to maximize sales
For any unconverted quotations, be fully aware of the reasons and therefore to recommend the changes required to ensure that future quotations have a higher chance of being converted to orders
Regularly analyze your field activities, determine the improvements required, thereafter act on them, to bring about a high level of productivity and efficiency
Continually search for new prospects, to expand your customer base and to fully develop any sales opportunities within your assigned area
Develop a full understanding of the customer base allocated to you and to be aware of the market activities and the competition within this segment
Identify the sales opportunities and work earnestly to convert them into orders
Continually upgrade oneself through company conducted or company-sponsored training and self-study to maintain a high standard of product knowledge and selling techniques
To apply the knowledge attained by making technical proposals and highlighting the benefits as well as improvements to plant efficiency to customers and prospects
Perform other duties as assigned

Competencies you possess:

Service Excellence
Results, action oriented
Accountability and responsibility
Teamwork and collaboration
Displaying technical expertise
Detail oriented
Time Management
Organizational Ability

What you'll need:

Work Experience: 3 years of sales experience
Education: Bachelor's Degree in Engineering or Sales, or combination of equivalent experience and skills

Analytics/Computer Skills: Critical thinking and an eye for detail; competent with MS Office and Excel

Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
Communication Skills: High level of communication and negotiating skills; relationship building skills
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to sit for up to 8 hours per day.
Physical Environment: Normal office environment

Travel Requirements: Must be able to travel; customer visitation and offsite work activities
Driver's License: Possess and maintain a valid driver's license

Qualifications we prefer but don't require:

Work Experience: Background in industrial and institutional sales and/or B2B Sales
Analytics/Computer Skills: Experience with a prospecting system like; Zoominfo, LinkedIn, Etc.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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Job Summary

Company

The Kendall Group

Start Date

As soon as possible

Employment Term and Type

Regular, Full Time

Required Education

Bachelor's Degree

Required Experience

3+ years