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Automation and Instrumentation Engineer - Electrical Products
The GEMU Group is an established leader in the manufacturing of valves and control systems, with a history extending over 50 years. This global company combines innovative technology with longstanding tradition. As a privately-owned business, GEMU is recognized for its commitment to quality and innovation in the industry. The company supports a large global workforce of over 2,400 employees, which plays a crucial role in its ongoing expansion and achievement
Join Our Dynamic Team!
Are you enthusiastic about technology and innovation in the field of Automation, Instrumentation, and Controls? GEMU is seeking a dedicated Automation and Instrumentation Engineer to provide top-notch product support and enhance customer experiences with our products.
Key Responsibilities:
- Provide expert product support to internal and external stakeholders, pertaining to the Automation and Instrumentation product line, including but not limited to handling customer inquiries, specifications, and troubleshooting.
- Understand and explain technical concepts and product documentation such as datasheets, operating manuals, and work instructions to a diverse base of individuals.
- Specify GEMU products based on customer specifications and industry standards, while staying informed of industry standards and developments.
- Cross-reference competitor's products to GEMU products, providing expert opinion on features & benefits of each.
- Collaborate with clients and cross-functional internal teams to troubleshoot and resolve technical issues related to Automation and Instrumentation products.
- Collaborate with the global GEMU Group to convey customer feedback and facilitate future development and improvements of the product line.
- Assist in producing product literature, PowerPoint presentations, and other materials as needed to support troubleshooting and training.
- Promote product knowledge through development of comprehensive training programs training of clients and colleagues.
- Travel to client sites as needed to provide support, training, and troubleshooting.
- Document activities using CRM software.
- Other duties as needed.
Essential Skills:
- Strong understanding of electrical engineering and automation concepts.
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal.
- Proficiency in computer skills, including as the use of Microsoft Office products.
- Ability to read and comprehend simple to complex work instructions in English.
- Ability to successfully communicate with a diverse personnel base.
Preferred Knowledge/Skills:
- Knowledge of Automation and Instrumentation concepts and products such as position indicators, solenoids, electropneumatic positioners, etc.
- Knowledge of automation systems and concepts such as PLC, DCS, SCADA, etc.
- Knowledge of Industrial Automation languages and communication such as ASi, IO-Link, DeviceNet, etc.
- Knowledge of the Industrial Automation Industry, Pharmaceutical Industry, or relevant related fields.
Qualifications:
- A degree in Electrical Engineering or a relevant discipline.
- 1-10 years of experience in a similar role, or an equivalent blend of education and experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.