The position is responsible for assisting the Sales staff in the achievement of sales growth and customer satisfaction including processing and maintaining data, monitoring key data trends, and providing support for customer-related transactions.

Hybrid

• Maintains customer-specific information in applicable databases.
• Maintains price administration for various systems and databases.
• Monitors business indicators and alerts management as required.
• Provides sales administration support.
• Tracks and manages product sample order and product promotion activity.
• Collects and shares customer demand forecast to respective departments.
• Analyzes customer and market data.

• Enhances team effectiveness by providing information and management support.
• Assists with training of new sales personnel on systems and procedures.
• Handles office administration duties.
• Performs other job-related responsibilities and duties as may be assigned from time to time.

• Some college coursework completed.
• Related work experience, including customer service.
• Proficiency in Microsoft Excel, Power Point and Word.
• Strong interpersonal skills with the ability to demonstrate proficiency in communication and effective collaboration.
• Data management, analytical, business administration skills, adaptable and ability to consistently handle changing conditions.
• Facilitation skills to work with and among individuals from a wide variety of cultural backgrounds.
• Time-management, problem-solving, active listening skills, self-starter, taking initiative and being proactive.

• Bachelor's degree in Data Analytics, Education, or related field.
• Customer Service experience in the electronics Industry.
• Bilingual - Japanese and English.
• Advanced Microsoft Excel skills and Microsoft SharePoint Designer skills.

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