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BACKGROUND: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC in Atlanta office was established in 1979 and has resettled over 27,000 refugees from 50 countries into the Greater Atlanta area. As the largest refugee resettlement agency in Georgia, the IRC in Atlanta resettles an average of 1,000 refugees into Georgia annually and provides additional services and assistance to another 2,500 refugees and asylees.
SCOPE OF RESETTLEMENT CASEWORK INTERN WORK: The Resettlement Services Program is the first point of contact for newly arrived refugees and offers support, guidance and counseling though all stages of resettlement. Case Managers provide initial services to orientrefugees to life in the U.S., including (but not limited to) securing housing, addressing medical concerns, registering children in school, applying for Social Security and Georgia ID cards, and linking refugees to our internal and mainstream services.Case Managers also offer counseling in home-budgeting, crisis intervention, family counseling and other areas of social adjustment. Employment is an essential element in helping refugees become economically self-sufficient. Job Developers work closely with Case Managers as part of the Resettlement Services team to support all aspects of clients' employment. This position requires a minimum of 15 hours a week for 3 consecutive months.
RESPONSIBILITIES: The Resettlement Casework Intern will assist case managers with the following tasks:
- Working with IRC Case Management team to complete core Resettlement services
- Assisting with quality assurance (QA) process, scanning, and uploading documents
- Assisting clients in completing change of address forms (AR-11s)
- Providing transportation from/to appointments, Shop of Hope, and grocery shopping
- Conducting wellness checks with clients
- Dropping off important documentation to client homes
- Providing general administrative support such as case notes and documentation
- Assisting with client walk-in days and screening clients
- Other duties as assigned
Minimum Qualifications:
- Excellent communication and writing skills
- Organized with attention to detail
- Able to work independently and under pressure
- An interest in international and refugee issues
- Creativity and initiative to follow through on projects
- Strong desire to help people and enthusiasm for working in a multi-cultural setting
- Computer literacy - preferably with PC systems
- A car/driver's license is beneficial
- Submit intern hours on volunteer dashboard
This will be an in-person role.
This position will report to the Resettlement Casework Supervisor.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.