The Opportunity

We are seeking talented and enthusiastic individuals to proactively investigate and directly handle lawyers' and accountant's professional liability claims.

What you will do:

• Directly handle, manage and/or oversee first-party cyber and third-party privacy and network security liability claims. This position may also handle/manage tech E&O and media liability claims.
• Provide top-notch customer service through all interactions and communications including with internal and external customers and business partners.
• Work collaboratively with internal and external business partners, including underwriters, actuaries, brokers, insureds, counsel, and senior management.
• Use your negotiation skills at mediations and settlement conferences.
• Identify and communicate industry trends.
• Adhere to all statutory regulations and Unfair Claims Practices Acts.

What you need to have:

• 3-5 years of combined claims handling (preferably cyber or professional liability) and/or legal experience desired including 1+ years of recent experience handling cyber claims.
• Juris Doctor degree preferred.
• Prior claims leadership/management experience is a plus.
• Adjuster's licenses are strongly preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytic, investigative, listening, and negotiation skills.
• A desire to be part of a team.
• Keen attention to detail.
• Ability and willingness to travel as needed.

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