Who we are:

Cognizant Digital Experience is a growing customer and employee experience group within a top tier, global technology services firm. We engage with clients to design, build, and run new and valuable digital experiences. Forward looking, yet practical, we are focused on harnessing deep consumer and commercial understanding along with cutting edge technology to impact people's lives in meaningful ways with a number of sub-brands including Idea Couture and Zone.

Who you are:

You are a seasoned professional who thinks strategically, collaborates cross-functionally, produces engaging points of view, grows client relationships, and continuously manages a wide network of stakeholders across practices/functions. As an influencer, you have the entrepreneurial spirit to drive forward through moments of ambiguity and change with a problem-solver's attitude. As a practitioner turned business development specialist, you can quickly assess client needs to knit together skills across Cognizant and provide winning human-centered design solutions.

What we share:

-A knack for looking at familiar problems through a unique lens

-Desire to change minds, hearts, and behaviors with new experiences

-Passion for driving market growth through innovation, technology, and design

-A belief that understanding people can better guide business priorities and strategies

What your day-to-day will look like:

-Lead organizational business development activities from opportunity identification to sold work

-Act as a trusted client partner and human-centered design expert, relied on for strategic points of view to drive experience-related thought leadership in Manufacturing, Transportation & Logistics, Energy & Utilities.

-Actively manage a broad network of stakeholders across the client organization, and within Digital Experience and Cognizant

-Independently partner with key internal points of contact across the Cognizant (e.g., AI and Advanced Analytics, Digital Engineering, Process Automation, Sales and Account teams) to weave capabilities together across a range of project types and own the end-to-end creation of winning proposals.

-Design and facilitate successful presentations, webinars, and workshops for senior executive level clients

-Develop strong relationship with clients to understand and scope digital experience challenges

-Understand and incorporate complex business, strategic, and technical requirements into engagement outcomes

-Play an influencing role to ensure Idea Couture in North America and Cognizant Digital Experience are top of mind partners both internally and externally

-Guide large and high complexity project engagements for Fortune 500 clients across projects in the Manufacturing, Logistics & Transportation, Energy & Utilities industries.

What you'll need:

-Undergraduate or graduate degree in service design, strategic design, innovation strategy, business administration, or a related field

-8-10 years of experience in professional services roles, increasing in the level of experience and having worked across business units/functions/practices in a large global organization.

-Digital agency experience or MBA is considered a strong asset

-Proven ability to critique, analyze, and elevate narratives, strategies, and ideas

-Expert understanding of cross-functional resources and building effective teams

-Expertise in storytelling and narrative crafting to capture the attention of prospective clients and internal stakeholders

-Strong client leadership and facilitation skills with the ability to command and guide a room of C-level executives at Fortune 500 organizations

Broad strategy and/or design experience spanning products, services, processes, and systems.

-Proficient in creating personas, design principles, experience maps, ecosystem maps, user journeys, service blueprints, and rapid prototyping methods

-Conversant in the principles and practices of human-centered design and design thinking, including qualitative research methods (e.g., in-context interviewing)

-Would expect up to 25% travel as required.

What's in it for you?

-Multidisciplinary learning across backgrounds, approaches, methods, and industry expertise

-Be a part of and play a critical role in shaping a growing team within a global firm

-Access to global scale, from the types of deals you work on to resources you collaborate with and lean on

-Experience with a broad range of challenges in experience design, from whitespace opportunity definition to downstream realization

-A competitive salary and benefits package

-A workplace that prioritizes wellness and working flexibly to ensure you get the balance you need to meet the demands of your personal and professional life

Salary and Other Compensation:

The job posting will receive applications until 5/21/2024

The annual salary for this position is between $128,000 and $152,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

* Medical/Dental/Vision/Life Insurance

* Paid holidays plus Paid Time Off

* 401(k) plan and contributions

* Long-term/Short-term Disability

* Paid Parental Leave

* Employee Stock Purchase Plan

Disclaimer:The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 22 2024

About Cognizant

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.