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Change Management Program Manager III
Atlanta, GA
Job Description
Job Title: Change Management Program Manager III
Location: Atlanta, GA 30354 (Hybrid onsite)
Duration: 12 Months
Pay Rate: $56.47/hour
What You Need to Succeed (minimum qualifications):
* 4+ years of relevant work experience in change management.
* Strong project management skills, including the ability to develop and execute actionable and measurable strategies.
* Ability to build strong working relationships with internal and external partnerships to drive results; ability to work well alone and with others.
* Excellent written and verbal communication and presentation skills (English language) with the ability to tailor content to all levels of management and frontline (operational) employee groups
* Ability to convey messages compellingly, and incorporate company and department goals into planning and communications.
* Organization and ability to multi-task to lead and direct multiple projects simultaneously.
* Flexibility in dealing with changing priorities and ability to meet short- and long-term deadlines under pressure in a fast-paced, time-sensitive environment.
* Proactivity in identifying project needs and navigating challenges.
* Strong strategic thinking skills can independently connect interdependent business needs and opportunities.
* Ability to handle confidential assignments discreetly, exercise sound editorial judgment, and maintain the trust and confidence of leadership teams.
* Advanced knowledge of Microsoft Word, PowerPoint, and Outlook; Intermediate knowledge of Microsoft Excel.
* Ability to embrace diverse people, thinking, and styles.
* Flexibility to travel (minimal).
What Will Give You a Competitive Edge (preferred qualifications):
* Possession of a change management certification (e.g., Prosci Change Management Certification, Certified Change Management Professional [CCMP]) or related degree.
* Experience with Adobe Creative Cloud, SharePoint, SmartSheet.
* Experience in the airline industry or with operational groups (Customer Service, Call Centers, Hospitality, etc.).
* Experience with graphic design and web development.
* A portfolio of work, demonstrating talent, skills, expertise, experience, and potential.
Responsibilities:
Looking for Gr 9 Level Experience
How You'll Help Us Keep Climbing (overview & key responsibilities):
The client's Airport Customer Service (ACS) Field Support Business Development Team supports projects and efforts that impact our airport employees, contractors, vendors, partners, and customers. These projects range from upgrading technology systems to simplify employee scheduling to implementing safety initiatives to improving bag tracking for customers and everything in between.
The Business Development Team is looking for a Change Management Project Manager to develop change management strategies to support the various initiatives. This candidate can demonstrate expertise in leading comprehensive change management efforts tailored to varying scales of projects and levels in a large-scale organization. Their experience with change management involves building and executing comprehensive plans that include communications, training, and resistance management.
This collaborative professional is a self-starter with excellent written and verbal communication skills who can balance competing and changing priorities within a dynamic environment. The position also serves as a resource to cross-department leaders when launching multiple initiatives. The project manager must be a passionate storyteller, be able to build effective partnerships, and support a diverse workforce. This role reports to a Manager on the Business Development Team.
Summary of Responsibilities (not comprehensive of all tasks):
* Collaborate with project owners and team members; build and maintain solid relationships with executives, leadership stakeholders, and stakeholder groups.
* Support and strengthen the capacity of project owners and managers by building and executing comprehensive change management plans.
* Support the development of change management assessments, communications plans, sponsor roadmaps, coaching and training plans, resistance management plans, etc.
* Coordinate with Corporate Communications to develop content for internal and external communication channels (such as internal Deltanet articles, social media, newsletters, leader messages, video scripts, and other publications).
* Create professional presentations, memos, and talking points for senior leadership and other department leaders.
* Navigate complex, fast-moving, and unexpected communications challenges.
* Support the facilitation of relevant learning and coordination to assist project teams to understand and implement the change management process and tools.
* Partner with project managers to develop and track metrics for change management strategies to draw insights and measure their effectiveness.
* Help develop best practices and/or standard operating procedures for communications and change management that can be leveraged across ACS projects; identify opportunities for innovation and improvements to current communication methods and processes.
* Practice safety-conscious behaviors in all operational processes and procedures.
Below is the brief introduction of SPECTRAFORCE, the benefits we offer and the disclaimers:
Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams.
We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.
SPECTRAFORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA, which is the excitement of bringing joy and freedom to the work lifestyle so our people (and clients) can reach their highest potential. Our entire workflow and teams are trained to cultivate the joy of NEWJOBPHORIA with candidates and employees throughout their engagement with SPECTRAFORCE.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
Location: Atlanta, GA 30354 (Hybrid onsite)
Duration: 12 Months
Pay Rate: $56.47/hour
What You Need to Succeed (minimum qualifications):
* 4+ years of relevant work experience in change management.
* Strong project management skills, including the ability to develop and execute actionable and measurable strategies.
* Ability to build strong working relationships with internal and external partnerships to drive results; ability to work well alone and with others.
* Excellent written and verbal communication and presentation skills (English language) with the ability to tailor content to all levels of management and frontline (operational) employee groups
* Ability to convey messages compellingly, and incorporate company and department goals into planning and communications.
* Organization and ability to multi-task to lead and direct multiple projects simultaneously.
* Flexibility in dealing with changing priorities and ability to meet short- and long-term deadlines under pressure in a fast-paced, time-sensitive environment.
* Proactivity in identifying project needs and navigating challenges.
* Strong strategic thinking skills can independently connect interdependent business needs and opportunities.
* Ability to handle confidential assignments discreetly, exercise sound editorial judgment, and maintain the trust and confidence of leadership teams.
* Advanced knowledge of Microsoft Word, PowerPoint, and Outlook; Intermediate knowledge of Microsoft Excel.
* Ability to embrace diverse people, thinking, and styles.
* Flexibility to travel (minimal).
What Will Give You a Competitive Edge (preferred qualifications):
* Possession of a change management certification (e.g., Prosci Change Management Certification, Certified Change Management Professional [CCMP]) or related degree.
* Experience with Adobe Creative Cloud, SharePoint, SmartSheet.
* Experience in the airline industry or with operational groups (Customer Service, Call Centers, Hospitality, etc.).
* Experience with graphic design and web development.
* A portfolio of work, demonstrating talent, skills, expertise, experience, and potential.
Responsibilities:
Looking for Gr 9 Level Experience
How You'll Help Us Keep Climbing (overview & key responsibilities):
The client's Airport Customer Service (ACS) Field Support Business Development Team supports projects and efforts that impact our airport employees, contractors, vendors, partners, and customers. These projects range from upgrading technology systems to simplify employee scheduling to implementing safety initiatives to improving bag tracking for customers and everything in between.
The Business Development Team is looking for a Change Management Project Manager to develop change management strategies to support the various initiatives. This candidate can demonstrate expertise in leading comprehensive change management efforts tailored to varying scales of projects and levels in a large-scale organization. Their experience with change management involves building and executing comprehensive plans that include communications, training, and resistance management.
This collaborative professional is a self-starter with excellent written and verbal communication skills who can balance competing and changing priorities within a dynamic environment. The position also serves as a resource to cross-department leaders when launching multiple initiatives. The project manager must be a passionate storyteller, be able to build effective partnerships, and support a diverse workforce. This role reports to a Manager on the Business Development Team.
Summary of Responsibilities (not comprehensive of all tasks):
* Collaborate with project owners and team members; build and maintain solid relationships with executives, leadership stakeholders, and stakeholder groups.
* Support and strengthen the capacity of project owners and managers by building and executing comprehensive change management plans.
* Support the development of change management assessments, communications plans, sponsor roadmaps, coaching and training plans, resistance management plans, etc.
* Coordinate with Corporate Communications to develop content for internal and external communication channels (such as internal Deltanet articles, social media, newsletters, leader messages, video scripts, and other publications).
* Create professional presentations, memos, and talking points for senior leadership and other department leaders.
* Navigate complex, fast-moving, and unexpected communications challenges.
* Support the facilitation of relevant learning and coordination to assist project teams to understand and implement the change management process and tools.
* Partner with project managers to develop and track metrics for change management strategies to draw insights and measure their effectiveness.
* Help develop best practices and/or standard operating procedures for communications and change management that can be leveraged across ACS projects; identify opportunities for innovation and improvements to current communication methods and processes.
* Practice safety-conscious behaviors in all operational processes and procedures.
Below is the brief introduction of SPECTRAFORCE, the benefits we offer and the disclaimers:
Established in 2004, SPECTRAFORCE is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams.
We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 130 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.
SPECTRAFORCE is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA, which is the excitement of bringing joy and freedom to the work lifestyle so our people (and clients) can reach their highest potential. Our entire workflow and teams are trained to cultivate the joy of NEWJOBPHORIA with candidates and employees throughout their engagement with SPECTRAFORCE.
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$56.47/hour
Required Experience
4+ years
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