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Job Summary

The primary aim of this role is to facilitate the cause analysis of safety events within Grady Health System, facilitate the targeted action plans to prevent recurrence and monitor results. This position supports Grady Health System imperative to ensure safety and reduce preventable harm through the application of standardized methodology of an objective investigative approach while minimizing interdepartmental conflict and maintaining staff confidence.

Job Responsibilities

Collaborate with the Safety Event Review Team on daily event reviews to identify true safety events as per the safety event classification.

Coordinate with quality, safety, nursing, and operations to conduct interviews of all parties involved in accidents and serious events with harm.

Implement standardized Root Cause Analysis (RCA) 3 meeting model methodology and tools to:

a. Facilitate through, unbiased and objective fact finding.

b. Create a clear cause statement.

c. Ensure that all incident causes are identified and documented in the proper causal relationships.

d. Encourage "out of the box" thinking of the team members during the solution identification process.

e. Summarize the results of the RCA with recommended solutions.

f. Facilitate the development of an action plan prevent recurrence of similar harmful outcomes (deja vu events).

g. Identify lessons that may promote the achievement of better consequences.

Drive team to accurate conclusions through the RCA process and develop timely recommendations in the action plan.

Pursue all underlying causes for the event through in-depth investigation, interview, and cause analysis techniques.

Coordinate with Quality and Process Improvement and operational stakeholders for the RCA action plan development, identifying defined dates for implementation of corrective actions

Education

Required:

Bachelor's degree in nursing, or another clinical field, and/or related field

Preferred:

Master's degree in Healthcare or Business Administration preferred

Experience

Required:

Five years of progressively responsible work experience in healthcare safety/quality/performance improvement with a Bachelor's degree or three (3) years progressively responsible and relevant safety/quality or performance improvement experience required with a Master's degree.

Additional required experience:

Experience in conducting medical records reviews, and knowledge of cause analysis, workflow charting and other analysis techniques. Effective communication, collaboration and interpersonal skills. Demonstrated expertise in facilitating diverse

Skills/Cert/License

Required:

Experience in conducting medical records reviews, and knowledge of cause analysis, workflow charting and other analysis techniques. Effective communication, collaboration and interpersonal skills. Demonstrated expertise in facilitating diverse teams, cause analysis, human factors and error detection preferred.

No certifications/ licensure required.

Required:

Experience in conducting medical records reviews, and knowledge of cause analysis, workflow charting and other analysis techniques. Effective communication, collaboration and interpersonal skills. Demonstrated expertise in facilitating diverse teams, cause analysis, human factors and error detection preferred.

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.