Meter Administrator

Hourly Range: $17.00-$19.00, depending on experience.

is a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.

Are you driven by purposeful work and the opportunity to grow your career? As our Meter Administrator based in Rochester, NY, you will enjoy making an impact acting as our essential link between clients, sales, operations, and service.

As you succeed in this role, you will build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.

Explore the Learn More section below to gain more knowledge about .

What You'll Do

• Review reports for missing information and contact customer to resolve missing information.
• Dispatch technical team and assist in resolving installation problems to ensure accurate reads.
• Record, track, verify, and maintain meter reads into the assigned operating system. Gather and process paperwork related to inactive meters; data entry of applicable account information and scanned documentation, maintain an accurate contact list for assigned accounts.
• Respond to customer questions as required as well as questions from Finance, Sales, or Contracts. Resolve situations involving meter reads or customer inquiries or resolutions. Advise management when appropriate.
• Generate reports as needed. File and maintain related documents.
• Perform other related duties as assigned.

Qualifications:

• High school diploma or GED.
• Demonstrated experience in data entry, customer service, order processing, or billing preferred.
• Ability to communicate with customers and Toshiba team members
• Self-motivated with the ability to work in a fast-paced environment
• Strong computer skills: Word and Excel

What's in it for you?

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• Pet Insurance
• 401(k) plan with company contribution
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days.

Learn More

The content below is exclusively available on our careers site job descriptions:

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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request accommodation.