REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.

North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else and we're on the hunt for a Senior Manager - Sales Readiness, Global Sales Enablement Team in our Atlanta, Georgia office.

HOW WILL YOU MAKE CHANGE HAPPEN?

North Highland's Sales Enablement Team is a cross-functional team that provides best practices, knowledge, tools and resources required to foster sales productivity and enhance sales outcomes. Together, we help North Highland sell more effectively. We are looking for an experienced sales readiness leader to join our collaborative team of sales and business development experts.This person will scale and embed North Highland's established sales methodology to help our sales and account teams perform their jobs effectively and achieve their growth targets. This role will report to the Global Sales Enablement leader. In this role, you will own external training vendor relationships and execution of corresponding training programs, as well as lead the design, development, and delivery of custom learning programs for sales and account teams. You will partner across internal teams to ensure skills and training concepts are reinforced throughout the sales cycle. Additionally, you will ensure measurement of programs to gauge effectiveness and continuously optimize for best results.

If you are drivenandpassionate about building dynamic and growth-minded sales teams and would enjoy working closely with an integrated team of sales and marketing expertsto make change happen,we are interested in learning more about you.
You'll be working alongside other changemakers in our firm to elevate brand awareness and engagement through our owned social channels, integrated campaign support, and employee advocacy programs.

YOU WILL:

• Conduct learning needs assessments by facilitating detailed interviews with appropriate resources, including Sales Leadership and other internal partners

• Define learning objectives to address identified knowledge and skills gaps

• Create and execute a curriculum to meet defined objectives, which may involve external partnership and/or the ability to design, develop, and deliver full learning programs

• Ability to leverage varied formats and methods such as webinar, virtual classroom, instructor-led, vendor/train-the-trainer, coaching, video, and/or self-paced eLearning

• Create and manage support materials such as training plans, lesson plans, presentation decks, job-aids, resource guides, intranet pages, case studies, role play activities, rubrics, bulletins, or newsletters

• Develop and execute reinforcement plans to embed desired sales behaviours

• Manage multiple small-scale, complex projects and deadlines, often with competing priorities and aggressive timelines, meet deadlines, and keep everyone informed of project status in a proactive way

• Manage relationships and lead communications across multiple project teams, subject matter experts, vendor partners, and stakeholders

• Arrange training logistics, including class scheduling, pre-work, facility, equipment, and other logistical support

• Collect training metrics, e.g., participation, knowledge/skill testing, and post-training evaluation results

• Measure and analyse ROI on sales readiness initiatives; create and deliver reports on activities and programs for management review

IDEALLY, WE'D LIKE:

• Requires 7+ years of prior relevant experience

• Requires experience in training development and facilitation. Experience selling consulting services is preferred.

• Requires excellent writing, presentation, and facilitation skills, and experience clearly explaining complex concepts, ideas, systems, processes, products, and capabilities to a wide range of audiences, and strong proficiency in Microsoft Suite

• Requires ability to understand stakeholder needs, be responsive to feedback, ask thoughtful questions, apply solution-oriented analytical skills, bring creativity and innovation to problem-solving, and customize deliverables to stakeholder needs.

• Requires demonstrated ability to manage multiple competing priorities with the ability to drive for results; a quick learner who can come up to speed quickly and use experience and judgment to make progress; ability to work in both team-based settings and independently under limited supervision; solve challenges with minimal assistance; demonstrated ability to be organized and show attention to detail.

• Travel as necessary to facilitate training programs.

EXPECTATIONS:

• Productivity - completes all work within the expected timeframe.

• Accuracy of Work - completes all work in an accurate manner with few, if any, mistakes (especially with data).

• Business Acumen - demonstrates capacity to operate role in line with the business needs, requirements, and changes.

• Relationship Management - forms and maximizes relationships with business partners through effective and timely communication, responsiveness, knowledge share, and a solution-oriented approach.

• Communication - provides clear messaging through emails, NH Weekly updates, power point presentations, etc. to inform and influence the business.

• Cultural Awareness - demonstrates and utilizes an awareness of our culture and how data impacts, informs, and influences our culture.

TRANSFORMING CLIENTS. TRANSFORMING CAREERS.

Success-for both our clients and our colleagues-is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.

We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen:

Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way. We'll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener-regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you-colleagues and clients alike. If you've got the drive to become a changemaker, we'll do the rest.

READY TO MAKE CHANGE HAPPEN?

North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We broke new ground today, so tomorrow is easier to navigate.

Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.

This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you.

For more information, visit and connect with us on LinkedIn, Twitter, Facebook, and Instagram.

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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