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Make your next move an expert one.
At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.
Why Colliers?
Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
The Director of Service Technician Program is part of the Restaurant Facility Team which is tasked with continuously monitoring, repairing, and optimizing the performance of existing restaurant assets to discover defects, improve reliability, reduce costs, and increase customer satisfaction more quickly. The director will be lead Mobile Restaurant Service Technicians (RST) who are dedicated to supporting a restaurant chain well known for its superior service across multiple markets in the US. This director will support the technicians who are performing preventative and reactive care to Kitchen Equipment and Building Systems which include HVAC, kitchen hood ventilation, refrigeration, and hot/cold cooking production equipment. The ideal candidate will possess deep technical knowledge for the Hot and Cold Sides of Kitchen Production Equipment, Closed Refrigeration Systems, Building Mechanical and Exhaust Systems and with a proven track record of leading others in a service driven environment.
SPECIFIC FUNCTIONS AND RESPONSIBILITIES:
- Establishing and leading a regional maintenance operation and team that could ultimately grow to a national maintenance operation and team.
- Establishing Preventative Maintenance (PM) Tasks/Schedules per location/market
- Incorporate Reactive program that compliments PM program.
- Implementing CMMS technology
- Hiring, onboarding, and training maintenance professionals
- Coordination of route schedules
- Establishing safety programs
- Provide technical leadership and support to key internal stakeholders.
- Work with Operators to determine unique needs for each location.
- Support parts, supplies & material purchasing program.
- Support monthly invoicing process.
- Support Fleet Management program.
SKILLS, EDUCATION AND EXPERIENCE:
- Bachelor's or Associates degree preferred (Business, Architecture, Construction or Technical Trade) or equivalent work experience.
- Certification/Experience in MEP; MEP Subject Matter Expert, CEFESA Master Technician
- Strong Commercial Kitchen Equipment knowledge
- Minimum of 5+ years of related trade experience in service work for kitchen equipment, construction, and/or facilities management.
- Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required.
- Ability to read diagrams and schematics.
- EPA Universal Certification (Hydrocarbon Refrigerant Certification a plus HC "A3" & HFO "A2L")
- State Issued Electrical and/or HVAC Licensed not required, but highly valued.
- Proven experience in leadership role(s)
- Excellent oral and written communication skills.
- Good computer skills in Microsoft Word, Excel.
- Ability to take initiative and recognize a need to act without prompting from supervisor.
- Unwavering Positive Service Attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators.
- Strong Written and Verbal Communication skills
- Ability to travel - 30%
COMPENSATION AND BENEFITS
Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K, are available.
Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against based on race, color, religion, sex (including pregnancy), or national origin, genetics, disability, veteran status or any other characteristic protected by law.
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Make your next move an expert one and join us as we lead the industry into the future.
Direct applicants only please, no agencies.
Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact
Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at canada.careers@colliers.com.