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Senior Analyst, Process Improvement - Order to Cash
Job Description
The Senior Analyst - Process Improvement - Order to Cash is an important position that supports the delivery of organizational process excellence. This position reports to the Business Process Design & Improvement Manager, Order to Cash within the Order to Cash Continuous Process Improvement team and serves as a partner by engaging with business stakeholders within the company to anticipate business needs and drive strong decision making through implementation of process improvements/best practices, continuous improvement, metrics, and end-to-end process governance.
This position will be responsible for supporting all aspects of centralized Cox Automotive Enterprise Finance & Accounting (EF&A) Order to Cash (O2C) process excellence. The Order to Cash scope includes Billing, Credit, Collections, Reimbursements, Cash Application and Reporting. This position will focus on process centralization, standardization, and optimization for Cox Automotive billing functions across policies, process, data, reporting, systems security, compliance, and financial controls. This position will support key strategic initiatives and will build a culture of continuous process improvement within the EF&A Order to Cash functions. This position will also help to meet Cox Automotive's strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources.
The ideal candidate will have continuous process improvement, change management, project management, governance, and communication experience.
Job Responsibilities:
Qualifications:
Competencies/Skills:
USD 77,800.00 - 116,800.00 per year
Compensation:
Compensation includes a base salary of $77,800.00 - $116,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
This position will be responsible for supporting all aspects of centralized Cox Automotive Enterprise Finance & Accounting (EF&A) Order to Cash (O2C) process excellence. The Order to Cash scope includes Billing, Credit, Collections, Reimbursements, Cash Application and Reporting. This position will focus on process centralization, standardization, and optimization for Cox Automotive billing functions across policies, process, data, reporting, systems security, compliance, and financial controls. This position will support key strategic initiatives and will build a culture of continuous process improvement within the EF&A Order to Cash functions. This position will also help to meet Cox Automotive's strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources.
The ideal candidate will have continuous process improvement, change management, project management, governance, and communication experience.
Job Responsibilities:
- Support day-to-day activities of the O2C process excellence function
- Responsible for identifying best practices, efficiencies and strategic methods to optimize people, process, and technology solutions across the EF&A O2C functions
- Help to drive benchmarking studies and competitive intelligence assessments across EF&A O2C, including ongoing target-setting
- Analyze and support a metrics and performance management strategy and culture, driving measurable business results
- Help to embed an approach to ongoing continuous process improvement, including an end-to-end process assessment strategy, as well as tactical resource and implementation planning and delivery approach
- Review and provide feedback for all process standards: data, reporting, systems security, compliance, financial controls, change management and process excellence
- Partner with internal stakeholders to drive governance and business partner relationships, including shared objectives for end-to-end process solutions
- Partner with internal stakeholders to identify, prioritize, and adjudicate technology enhancements, partnering with Technology to build and support the deployment of ongoing roadmap of solutions
- Works with internal and external auditors annually and/or as needed based on their requests for information
Qualifications:
- Bachelor's degree in Business, Finance and/or Accounting with 4+ years of accounting or finance experience. A candidate may also have a Master's Degree with 2+ years of experience or a Ph.D. with 1+ year of experiece.
- Advanced Degree and/or CPA a plus.
- Proven ability to influence and collaborate at the highest levels of corporate management
- Experience with continuous improvement and project management - Six Sigma Green Belt and/or PMP a plus
- Experience supporting organizational change - including large-scale transformation initiatives
- Proven ability to deliver high levels of customer service
- Demonstrated financial analysis strength
- Experience within a Center of Excellence environment a plus
- Global experience in a multinational organization a plus
- Excellent oral and written communication is mandatory
Competencies/Skills:
- Excellent interpersonal and customer service skills
- Excellent organizational and analytical skills
- Strong knowledge of GAAP
- Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments
- Ability to understand business strategy and translate into effective tactical plans
- Excellent problem-solving and prioritization skills with strong attention to detail
- Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
- Strong computer skills and proficient use of Excel, Word, PowerPoint
- Strong knowledge of HighRadius Platform
- Strong knowledge of Oracle Financials, RMB, AX, and SAP billing platforms
- Proven ability to work with all levels in the organization
USD 77,800.00 - 116,800.00 per year
Compensation:
Compensation includes a base salary of $77,800.00 - $116,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
USD 77,800.00 - 116,800.00 per year
Required Education
Bachelor's Degree
Required Experience
4+ years
Security Clearance Note
Business Operations
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