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Americas Security Manager
Houston, TX
Job Description
The North American Security Manager will, in alignment with bp security, manage the development and implementation of an effective security service delivery program to mitigate risk, safeguard the accounts human assets, intellectual property, integrity, reputation, and physical assets to ensure continuity of operations in the Americas region. The role will liaise with various stakeholders and provide governance and assurance of the in-scope program and assist the client's security management team in the regional security program. The role's primary objectives will be to manage all relevant security contracts on the account, providing subject matter expertise and operational assurance. Whilst ensure the delivery and evolution of all security SLAs and KPIs. . The role addresses all aspects of physical, technical & personnel security within the scope of the contract, incident & crisis management, emergency preparedness and response, investigations, security education and training, contingency planning and administrative security. The Security Manager will report directly to the account Global Security Lead and indirectly to the JLL account Regional Account Director. This role will work closely with the bp regional security team (Intelligence, Security and Crisis Management).
Role Purpose
The purpose of this position is to manage and deliver all relevant security contracts on the account. The role is the vested Security SME for Workplace in the region and will work seamlessly with bp ISC.
What this job involves
Performance
Implement Global Work Dynamic HSSE strategic objectives and bring them to life for the bp account, ensuring effective operational relevance.
Apply by standards and values in the management of third-party security personnel.
Assist the JLL Global Security Lead for the account and aid the management and reduction of operational risks across the account by providing guidance and advice on security, safety, and risk management at all levels.
Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client.
Ensure a continued working knowledge of relevant current security related legislation such as guarding services operations and assure security operations are regulatory and legally compliant.
Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
Work with the appropriate client security managers to support crisis management planning, maintain risk assessment and regional site security plans. Under the direction of the JLL Regional Account Director and the Global Security Lead and or conducting liaison with bp Regional Security Management Team.
Provide governance and assurance of incident management & planning, and when directed conduct/oversee incident investigation and report accordingly.
Organize, implement, and maintain an effective account HSSE communication plan.
As requested by bp security, provide oversight, governance, and assurance of event security of conducted by third party contractors.
Provide security governance and assurance of security plans & procedures, & present comprehensive reports month, quarter and annually.
Provide governance and assurance of third-party Security Guard contracts including the delivery of KPI's, SLA's, staffing and support to adhoc client requests including high profile events.
Provide oversight and operational assurance of the operation and 24/7/365 of monitoring of in scope technical security systems, including Intruder Alarm Monitoring Systems, CCTV systems and Access Control Systems and operational response. Provide support to the client's technical security strategy project delivery including when required engagement with third party vendors.
Leadership
Foster a vested approach to all account activity.
Support and develop the safety and security culture across the account.
Proactively develop and manage client relationships ensuring expected service levels are achieved and conduct appropriate tactful communications with all stakeholders and vendors.
Deliver an exceptional quality of service, as reflected by client feedback.
Embed JLL WD HSE requirements and meet client requirements and standards.
Establish effective relationships and work co-operatively with the Account Teams, client organizations, and 3rd party vendors.
Contribute to the WD HSE program.
Ensure 3rd party vendors compliance with account HSE standards at all times.
Standards
Provide support to the JLL account Global Security Lead in North America in the following areas.
Oversee the implementation and maintenance of regional security operational controls, (i.e. SOPs, processes, standards, procedures and guidelines) ensuring compliance with all account obligations.
Drive the development of best practice security training programs and resources.
Ensure all security contractors and vendors adhere to account safety requirements.
Manage tactful communications with all stakeholders and vendors to assure all parties are timely apprised of all security incidents and operational affairs.
Develop regional security policies, objectives, budgets, plans, procedures, and schedules which may include international locations. Evaluate work standards and performance levels ensuring uniformity, effectiveness and appropriate staffing levels. Ensure that appropriate mitigations are in place or planned.
As directed manage security related regional projects and ensure key objectives are met.
Facilitate the development and implementation of training sessions that can be deployed regionally, to ensure organizational preparedness for a business resiliency or security related incident and promote employee awareness and engagement.
Respond to business resiliency related emergencies and support crisis management regionally (and potentially globally)
Participate in cross functional efforts with client security to provide thorough analysis of security risks and development of appropriate mitigating strategies.
Participation in the development of new facilities and facility renovations from a security standpoint, including security installations and access controls.
Current knowledge/familiarity with emerging security technologies and practices. Explore and implement new security technologies that provide value to the business in line with the bp security strategy.
Develop initiatives to stabilize compliance with all applicable laws and regulations and be knowledgeable of current trends in the security industry.
Security SME input to site-specific business continuity plans.
Manage security personnel resources (partners and vendors), as appropriate to ensure the efficient and cost-effective utilization of security resources.
Develop and maintain professional relationships with local, state, and federal agencies, security peers, consultants and vendors.
To apply your experience should be:
Candidate Experience
A minimum 5-year Corporate Security Management experience within Security Operational Managementstructures and collaborating with corporate clients.
Experience in leading a Regional or Country Corporate Security team with evidence of increasing responsibility.
Appropriate recognized professional security qualifications and memberships (e.g. CPP, ASIS, PSP, etc.)
Good technical understanding of the management and design of security technology (CCure, Genetec, Everbridge, Dataminr etc.) operated across multiple locations.
A minimum of 5 years' experience of vendor contract management, governance, and assurance of delivery of KPIs and SLAs.
Experience of managing a large varied, multi-cultural team.
Management of risk across a complex multi-site property portfolio.
Significant practical experience of problem-solving security issues in a dynamic/diverse environment and implementation of risk control systems and processes.
Demonst
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Role Purpose
The purpose of this position is to manage and deliver all relevant security contracts on the account. The role is the vested Security SME for Workplace in the region and will work seamlessly with bp ISC.
What this job involves
Performance
Implement Global Work Dynamic HSSE strategic objectives and bring them to life for the bp account, ensuring effective operational relevance.
Apply by standards and values in the management of third-party security personnel.
Assist the JLL Global Security Lead for the account and aid the management and reduction of operational risks across the account by providing guidance and advice on security, safety, and risk management at all levels.
Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client.
Ensure a continued working knowledge of relevant current security related legislation such as guarding services operations and assure security operations are regulatory and legally compliant.
Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
Work with the appropriate client security managers to support crisis management planning, maintain risk assessment and regional site security plans. Under the direction of the JLL Regional Account Director and the Global Security Lead and or conducting liaison with bp Regional Security Management Team.
Provide governance and assurance of incident management & planning, and when directed conduct/oversee incident investigation and report accordingly.
Organize, implement, and maintain an effective account HSSE communication plan.
As requested by bp security, provide oversight, governance, and assurance of event security of conducted by third party contractors.
Provide security governance and assurance of security plans & procedures, & present comprehensive reports month, quarter and annually.
Provide governance and assurance of third-party Security Guard contracts including the delivery of KPI's, SLA's, staffing and support to adhoc client requests including high profile events.
Provide oversight and operational assurance of the operation and 24/7/365 of monitoring of in scope technical security systems, including Intruder Alarm Monitoring Systems, CCTV systems and Access Control Systems and operational response. Provide support to the client's technical security strategy project delivery including when required engagement with third party vendors.
Leadership
Foster a vested approach to all account activity.
Support and develop the safety and security culture across the account.
Proactively develop and manage client relationships ensuring expected service levels are achieved and conduct appropriate tactful communications with all stakeholders and vendors.
Deliver an exceptional quality of service, as reflected by client feedback.
Embed JLL WD HSE requirements and meet client requirements and standards.
Establish effective relationships and work co-operatively with the Account Teams, client organizations, and 3rd party vendors.
Contribute to the WD HSE program.
Ensure 3rd party vendors compliance with account HSE standards at all times.
Standards
Provide support to the JLL account Global Security Lead in North America in the following areas.
Oversee the implementation and maintenance of regional security operational controls, (i.e. SOPs, processes, standards, procedures and guidelines) ensuring compliance with all account obligations.
Drive the development of best practice security training programs and resources.
Ensure all security contractors and vendors adhere to account safety requirements.
Manage tactful communications with all stakeholders and vendors to assure all parties are timely apprised of all security incidents and operational affairs.
Develop regional security policies, objectives, budgets, plans, procedures, and schedules which may include international locations. Evaluate work standards and performance levels ensuring uniformity, effectiveness and appropriate staffing levels. Ensure that appropriate mitigations are in place or planned.
As directed manage security related regional projects and ensure key objectives are met.
Facilitate the development and implementation of training sessions that can be deployed regionally, to ensure organizational preparedness for a business resiliency or security related incident and promote employee awareness and engagement.
Respond to business resiliency related emergencies and support crisis management regionally (and potentially globally)
Participate in cross functional efforts with client security to provide thorough analysis of security risks and development of appropriate mitigating strategies.
Participation in the development of new facilities and facility renovations from a security standpoint, including security installations and access controls.
Current knowledge/familiarity with emerging security technologies and practices. Explore and implement new security technologies that provide value to the business in line with the bp security strategy.
Develop initiatives to stabilize compliance with all applicable laws and regulations and be knowledgeable of current trends in the security industry.
Security SME input to site-specific business continuity plans.
Manage security personnel resources (partners and vendors), as appropriate to ensure the efficient and cost-effective utilization of security resources.
Develop and maintain professional relationships with local, state, and federal agencies, security peers, consultants and vendors.
To apply your experience should be:
Candidate Experience
A minimum 5-year Corporate Security Management experience within Security Operational Managementstructures and collaborating with corporate clients.
Experience in leading a Regional or Country Corporate Security team with evidence of increasing responsibility.
Appropriate recognized professional security qualifications and memberships (e.g. CPP, ASIS, PSP, etc.)
Good technical understanding of the management and design of security technology (CCure, Genetec, Everbridge, Dataminr etc.) operated across multiple locations.
A minimum of 5 years' experience of vendor contract management, governance, and assurance of delivery of KPIs and SLAs.
Experience of managing a large varied, multi-cultural team.
Management of risk across a complex multi-site property portfolio.
Significant practical experience of problem-solving security issues in a dynamic/diverse environment and implementation of risk control systems and processes.
Demonst
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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