Responsible for customer orders and showroom equipment consisting of Support sales activity while enforcing Lectra's Sales Rules and Guidelines for order review and processing. Process new orders in Salesforce.com and Oracle timely and accurately. Closely monitor Sales Administration emails with prompt responses. Generate requests to renew, transfer and/or extend software

This position is responsible for collecting payments for services and goods that are sold to clients, with a focus on customer satisfaction and administration. The accounts receivable specialist writes up and sends out invoices and reminders of upcoming payments, while spending significant time on the phone with clients answering account related questions. DUTIES AND RESP

Ship orders accurately and on time, putting priority on Lectra Service Request orders. Follow specific instructions regarding shipping requirements, tracking notifications and carrier account usage as submitted through order process. Communicate order and shipment acknowledgements in a timely and professional manner. Prepare customer shipments which can include packaging,