Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios Utilizes chemicals according to directions and familiarizes self with all material safety data sheets Maintains a stocked, organized, and clean cart with sufficient supplies Reports maintenance issues through approp

Pay $18 per hour At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability. E

Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary Maintains in depth knowledge of legal requirements related to day to day management of employees, reducing

Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios Utilizes chemicals according to directions and familiarizes self with all material safety data sheets Maintains a stocked, organized, and clean cart with sufficient supplies Reports maintenance issues through approp

Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for revenue, cost, margins, profit, guest capture optimization, guest satisfac

Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards

Pay $20 per hour The Engineering Coordinator Position provides essential administrative and communications support to members of the Engineering Department. This includes but is not limited to duties associated with maintaining various software systems, managing the flow of information with contractors, planning & scheduling of departmental activities, inventory control,

Vacuuming, spot removal, and carpet cleaning using approved equipment and supplies throughout the entire resort including; all public areas, stairwells and guest rooms Pile lifting to ensure flooring is within resort standards Occasional bodily fluid spot removal is required Reads and comprehends material safety data sheets for all chemicals and use them according to dire

Greets employees and handles daily questions and requests in a timely manner both in person and by phone or email. Ensures timely communication with employees, leadership and across departments to support the operation and positive service focused culture. Leads all front line recruiting & onboarding for Lodge at the direction of HRM and HRD. Partners with HRD and HRM to

Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards

Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stoc

Provides ongoing support and guidance in day to day recruiting. Oversees recruitment and hiring of supervisor and manager positions as well as other open roles as assigned. Effectively assesses and prioritizes staffing needs as well as develop and drive strategy to improve staffing levels. Understands labor model and is able to activate recruiting and staffing strategies

Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry Complete Banquet Event Orders (BEOs) and Resumes for clients

Pay $14 per hour The Public Area Attendant is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible cleaning and maintaining common areas of the resort. Essential Duties Responsibilities Vacuums, dusts, and cleans public areas including, but not limited to floors, carpets, restrooms, waterpar

Communicates with guests for transactions, to process registration and complete orders. Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelines Educates guests on game play and wand operation for MagiQuest Maintains the daily operation of the MagiQuest game; documents and/or escalates any