Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Write and publish executive summaries for company leadership. Work alongside business leaders throughout the organization to summarize and communicate the activity within their teams. Help write their story. Review and summarize customer feedback on our operations, products and any other topic they communicate. Maintain and publish reports for Uline's President. Coordinat

Assist in managing day to day operations of the Collections Department. Review accounts receivable personnel performance, providing guidance and development to team members, including team leaders. Assign responsibility for investigation of fraud cases, possible legal action, collection for returned checks and delinquent bills. Review collection reports and participate in

Oversee the planning, coordination, execution and completion of IT infrastructure projects. Work closely with Uline teams in designing / engineering infrastructure projects and manage external vendors in the implementation of infrastructure. Develop detailed work plans identifying things like project timelines and milestones, risk assessment and management plans and staff

Identify, evaluate, test and implement new technologies for Uline's warehouses. Educate operational leaders how technology works, can be applied and fits into Uline's operations. Build relationships with existing vendors, competing vendors and peer companies focusing on new technology. Attend trade conferences, conduct vendor visits and webinars to stay on top of latest t

Help prepare financial statements as well as gather and analyze information needed to prepare journal entries. Review, investigate and correct errors and inconsistencies in financial entries, documents and reports, making corrections as needed. Reconcile balance sheet accounts. Assist in the year end financial audit, preparing schedules and addressing auditor requests. Tr

Review monthly financial statements for each assigned business unit, identifying key trends, variances and areas of improved performance. Proactively provide insightful, actionable and accurate financial reporting analysis to key business owners and communicate the information effectively. Develop and review annual forecasts and budgets. Assemble periodic and ad hoc analy

Perform full cycle recruiting to support staffing all levels for our warehouse, customer service, office and sales teams. Recruit quality active and passive candidates by sourcing, maintaining candidate pipelines, pursuing referrals and developing meaningful contacts. Partner with hiring managers to identify talent needs, job duties, qualifications and skills. Interview a

Deliver next level customer service and support sales growth in accounts across all industries within your territory. Coordinate and complete over 250+ one on one customer visits providing business solutions from our catalog stacked with over 40,000 quality products. Attend weekly sales staff meetings. Minimum Requirements This full time, 12 week internship is open to Sop

Develop and maintain standards for electrical and fire protection systems to meet Uline requirements and code compliance. Specify and procure emergency generators, associated electrical equipment and oversee delivery, installation and commissioning. Specify and procure warehouse lighting and lighting control systems and oversee installation and commissioning. Review subco

Manage day to day operations of a specific warehouse department. Lead and develop a warehouse department team to deliver unparalleled customer service. Maintain high levels of accuracy in your daily department operations. Monitor warehouse performance and quality standards. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Knowledge of w

Rotate and train on each aspect of the warehouse / distribution processes on all shifts (Freight, Returns, Receiving, Restock and Transfers). Cross train in all warehouse Team Lead functions on both shifts. Provide hands on support for the department. Drive compliance with safety, quality and productivity goals in support of warehouse leadership team objectives. Provide r

Direct Uline's Creative department, leveraging in depth industrial product knowledge, along with industry trends and standards, for all company marketing channels. Collaborate with other key business leaders to set merchandising and design direction for over 40,000 B2B products. Approve all catalog pages, direct mail, web design, art, photo and copy materials to uphold br

Responsible for the review, audit and approval of domestic parcel, less than truckload (LTL), truckload and import invoices. Compare transportation carrier invoices against Uline order information, carrier contracts and shipment documents and clearly record any issues. Build relationships with carriers to streamline services and resolve any issues. Collaborate with intern